1. Return & Refund Policy
Last Updated: [December 8,2025 ]
At Root & Remedy, your satisfaction matters to us. If you are not fully satisfied with your purchase, we are here to help.
Returns
Due to the nature of our products, returns are accepted only on unused, unopened items within 14 days of delivery.
To be eligible for a return, items must be in their original packaging and in resellable condition.
Refunds
Once we receive and inspect your returned item, we will notify you of the approval or denial of your refund.
Approved refunds will be issued to your original payment method within 3–10 business days.
Non-Returnable Items
• Used or opened products
• Digital products
• Sale/clearance items
• Gift cards
Exchanges
We do not offer exchanges at this time.
Damaged or Incorrect Orders
If your item arrives damaged or incorrect, please contact us at [your email] within 48 hours of delivery with photos of the issue so we can make it right.
🚚 2. Shipping Policy
Last Updated: [December 8, 2025]
We strive to ship your orders quickly and securely.
Processing Time
Please allow 2–4 business days for order processing before shipment.
Shipping Time
Domestic orders typically arrive within 3–7 business days depending on your location.
Tracking information will be emailed once your order ships.
Incorrect Address
Customers are responsible for entering accurate shipping information.
Root & Remedy is not responsible for lost packages due to incorrect addresses provided at checkout.
Lost or Stolen Packages
Once a package is marked delivered by the carrier, Root & Remedy is not liable for loss or theft.
Please contact the carrier for assistance.
3. Privacy Policy
Last Updated: [December 8, 2025]
Root & Remedy respects your privacy and is committed to protecting your personal information.
Information We Collect
We may collect information such as:
• Name
• Email address
• Shipping/billing address
• Payment information (processed securely by third-party processors)
• Website usage data
How We Use Your Information
We use your information to:
• Process and fulfill orders
• Communicate updates or promotions
• Improve website experience
• Prevent fraud
Sharing Your Information
We do not sell or share your personal information with third parties except trusted vendors needed to process payments and shipments.
Cookies
Our website may use cookies to enhance user experience and analytics. You may disable cookies in your browser.
4. Terms & Conditions
Last Updated: [December 8, 2025]
By using this website, you agree to the following:
Use of Website
You agree not to misuse, copy, or reproduce any content, images, or products from Root & Remedy.
Product Use
Our products are not intended to diagnose, treat, cure, or prevent any disease.
Always read labels and use products responsibly.
Purchases
By placing an order, you agree to provide accurate information and confirm that you are the authorized user of the payment method.
Liability
Root & Remedy is not responsible for allergic reactions, misuse of products, or failure to follow instructions.
5. Legal Disclaimer
Last Updated: [December 8, 2025]
The information on this website is for informational and lifestyle purposes only.
• Products are not medical treatments.
• Statements have not been evaluated by the FDA.
• Consult a healthcare professional before using products if you are pregnant, nursing, or have medical conditions.
• Individual results may vary.
• Root & Remedy is not liable for misuse or misunderstanding of product information.
